General Terms and Conditions

You are visiting a website by the city of Genk, Stadsplein 1, 3600 Genk (Belgium).

By consulting this website, you are agreeing to the terms of use as specified below.

1. Content and liability

This website offers free information and a number of services.

The city of Genk is doing everything within its power to keep all information on these web pages up to date. This applies as much to the general information as it does to the information about our services, various brochures, regulations, etc. However, this does not in any way imply that we can guarantee complete accuracy at all times. If, for example, you wish to initiate legal proceedings based on certain texts, please make sure to request the latest official version. You can do this by getting in touch with Genk3600, our customer contact centre (Tel: +32 (0)89 65 3600, or email: This also means that no rights can be derived from the information on this website.

Should you find any information that we provide on these pages to be incorrect or incomplete, we would appreciate it if you would let us know. You can do so online or by email to

The city of Genk does not accept any liability whatsoever for any damage that may arise from the use of this website or the information it presents.

2. Website security and usage

The city of Genk cannot be held liable for any damage incurred due to the incorrect or inappropriate usage of the software system or the access to or usage of this website.

The city of Genk undertakes every effort to secure this website. If a security risk is detected, the city council reserves the right to interrupt service at any time until the risk has been eliminated. The city of Genk bears no responsibility whatsoever for any infringement or online fraud committed by third parties; the same applies in case of a computer virus or all other cases of force majeure.

Nor can the city of Genk be held liable for any damage resulting from the incorrect or incomplete forwarding of electronic forms.

3. Links and references

This website also contains:

  • hyperlinks that refer to other websites published by third parties;
  • links to downloadable software;
  • references to other information sources.

The city of Genk cannot offer any guarantee with regard to the content of or access to these sites. Nor does referring to these sources imply that the city of Genk approves of the information contained therein. Under no circumstances can the city of Genk be held liable for damage resulting from the use of these links, software or information.

Should you wish to create a hyperlink to our website, please contact our webmaster in advance.

4. Intellectual property and information usage

All intellectual rights relating to this site belong to the city of Genk.

Access to this site in no way implies a transfer of intellectual property rights.

You are not allowed to copy, reproduce, publish or download all or any of the information contained herein without the express permission of the city of Genk, unless for strictly personal use or for non-commercial purposes.

5. Applicable law and competent jurisdiction

Access to and usage of this website are governed by Belgian law. In case of disputes regarding the website, only the Belgian courts are competent.

6. Questions and complaints

For any comment, question or complaint in connection with the use of this site, as well as for any determination of misuse or theft of restricted information, please contact the city of Genk via the details below:

Main telephone switchboard: +32 (0)89 65 36 00