Privacy Policy

The city of Genk processes a considerable amount of personal data, from its citizens, employees and partners. Personal data is collected primarily for the proper functioning of governmental duties. You as a data subject can be confident that the city of Genk will treat your personal data with the care and discretion it deserves.

The city of Genk is going along with the times. New technological developments, innovative services and a government that is increasingly digital – all are factors in the changing demands we make of data and privacy protection. The city of Genk is aware of this and is therefore taking measures in the areas of information security, data minimisation, transparency and user control.


The city of Genk handles personal data in a safe manner and respects the privacy of those involved.

Legality, fairness, transparency

Personal data is processed in accordance with the law and in a proper and careful manner.

Basis and purpose limitation

The city of Genk ensures that personal data is collected and processed for specific, explicit and legitimate purposes. Personal data is only processed on a fair basis.

Data minimisation

The city only processes the personal data that is required for the purpose that has been predetermined and aims to minimise data processing.

Retention period

Personal data is not stored any longer than necessary. The retention of personal data may be necessary to properly perform certain governmental functions or to comply with legal obligations.

Integrity and confidentiality

The city of Genk handles personal data with care and treats it with confidentiality. In addition, the city of Genk ensures the appropriate securitisation of personal data.

Sharing with third parties

In case of cooperation with external parties that involve processing personal data, the city of Genk sets standards about the requirements that these data exchanges must meet.


In order to achieve the purpose for which the personal data is processed, infringement upon the privacy of the person concerned is limited as much as possible.


The infringement upon the data subject's interests must be proportionate to the purpose of the processing.

Data subjects' rights

The city of Genk honours the rights of data subjects with regard to their personal data, i.e. the right

  • to consult their personal data;
  • to improve, delete or limit their personal data;
  • to transfer their personal data;
  • to object to the processing of their personal data;
  • to withdraw their consent to (continued) processing of their personal data.

The data controller is the city of Genk, Dieplaan 1 in 3600 Genk, and can be contacted via, or via tel: +32 (0) 89 65 36 00 (general number).

Contact the data processing officer via or via tel: +32 (0) 89 65 36 00 (general number).

You also have the right to file a complaint with the Data Protection Authority.

Cookie policy

This website uses functional and analytical cookies (e.g. Google Analytics).

What are cookies?

A cookie is a small text file that a website stores on your computer or mobile device when you visit that website. Cookies are widely used to enable or improve the functioning of websites, and as a source of information for the operators of the website.

How do we use cookies?

The city's website uses Google Analytics, a service offered by Google, Inc. (hereafter ‘Google’) for analysing website usage. To this end, Google Analytics uses ‘cookies’, text files that are placed on your computer.

The information generated by the cookies about the use of this website - standard internet log information (including your IP address) and information about the surfing behaviour of the visitor, in anonymous form - is sent to and stored by Google, including on servers in the United States. States. We anonymise your IP address before sending it to Google.

Google declares that it complies with the EU-US Privacy Shield framework in accordance with its Privacy Shield certification. Google may pass on the data collected by Google Analytics to third parties if this is required by law, or if those third parties process this data on behalf of Google.

According to the contractual conditions of Google Analytics, Google is not allowed to link the IP address of the data subject with other data held by Google.

You can refuse the use of Google Analytics cookies by downloading and installing the Google Analytics Opt-out Browser Add-on.

Cookies also serve to register whether or not the data subject consents to the use of cookies on the city's website, so that this does not have to be asked on every visit.

How to manage cookies?

You can manage or delete cookies at will. You can delete all cookies that are already on your computer and you can set most browsers so that no cookies are installed.

Managing cookies in your browser

Most browsers allow you to:

  • see which cookies you have installed, and delete each cookie individually
  • block cookies from other parties
  • block cookies from certain websites
  • block the installation of all cookies
  • delete all cookies when you close your browser
  • If you decide to delete cookies, preference settings will also be lost.

If you want to block cookies completely, many websites (including ours) will not work properly and webcasts will not work at all.


In view of the fact that privacy legislation and policy are still evolving rapidly, the privacy section of this site may be adjusted regularly. It is available at any time on the site for consultation.

If you have any questions or comments, you can always contact us by telephone: +32 (0)89 65 36 00 or via